Return policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Wout Van Den Driessche
Antwerpsesteenweg 512
Sint-Amandsberg, 9040
Belgium

Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at leastfourteen (14) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.

EXCEPTIONS  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@krabdesign.be